About
Our Story
Flood’s Motor Services Pty. Ltd.
Today, Floods Coaches operates a fleet of 15 vehicles all school days of the year servicing all Bendigo Schools via three large interchange hubs Crusoe College – Tom Flood Sports centre -Catherine McAuley College.
Floods focussing mainly on school buses and charter coaches, serving a variety of transport needs across the region.
Donric Group
Donric Group was established in 1980. What began as a small operation has now grown to an overall fleet of 350 buses and coaches. The Donric Group comprises the following businesses:
Sustainability and Accessibility
At Flood’s Coaches, we are committed to sustainability and accessibility as core principles of our operations. Our investment in eco-friendly vehicles reflects our dedication to reducing our environmental impact and promoting cleaner transport solutions. We strive to make travel accessible for everyone, with our fleet designed to accommodate passengers with diverse needs. By prioritising these values, we ensure we serve our community responsibly and equitably.
Our People
At Flood’s Coaches, we recognise that our people are our greatest asset, and aim to assist each person in our team into reaching their full potential.
We take a great deal of pride in our bus and coach drivers. They are all dedicated professionals with hands on experience in transporting large groups of people. We provide comprehensive training in vehicle handling skills and help ensure our drivers are knowledgeable in the suburbs, towns, and cities they visit. All drivers wear the Company uniform whilst on duty and are solely responsible for the cleanliness and appearance of their vehicles. Our drivers are courteous and friendly and are always ready to offer extra assistance or information where necessary.
Flood’s Coaches deliberately focuses on Teamwork, Customer Care and Quality Service as core values of the business.
Our Values
Delivery
Delivery of an outstanding service to all stakeholders, both internal and external.
Ownership
Taking ownership for your actions and adhering to all company Policy and Procedures.
Nobility
Demonstrating professionalism and pride in everything that you do.
Respect
Treating people justly, equitably and with dignity.
Integrity
Being honest, genuine, and adhering to strong moral and ethical codes.
Culture
Foster a positive and safe work environment which encourages constructive teamwork and open communication.
Our Goals
Our goals in business are simple:
To deliver the best possible service to our customers.
To provide a memorable experience, whether it be an Outback Camping Safari, an Educational Tour, a Day Charter, an Airport Transfer, or a ride to the local shop.
We aim to achieve and maintain our success by ensuring that we remain at the forefront of the transport industry.
ISO Certification
Floods Coaches is an ISO certified business and accredited for Quality (ISO 9001:2015), Environment (ISO 14001:2015) and Occupational Health & Safety (ISO 45001:2018)
We are an Accredited Bus Operator (AO00333) with Safe Transport Victoria and all our drivers complete thorough training to ensure they are operating at or above appropriate standards. Our business is committed to social procurement and in providing high quality transport options for the communities we service.
